OUTRIGGER Surin Beach Resort

Skills & Knowledge:
• Good English language skills
• Russian language skills are required
• Strong organizational skills
• Sales and negotiation skills
• Social media skills
• Flexible on working time per assignment
• Ability to lead, motivate and develop a team of individuals
• Detailed knowledge of working practices in guest experience and F&B experience
• Ability to cope with pressure
• Pleasant physical appearance

Key responsibilities:
• Maximize customer satisfaction by providing an efficient multi-lingual guest contact function that addresses the day to day needs of the hotel’s guests and outside guests who come to dine at Restaurants. Always go one step beyond their expectations.

• Assist in driving additional revenue generations for the hotel through sales call, social media, upselling including Food & Beverage, accommodation, special events and hotels’ facilities.

Email: [email protected]