Job Detail

Qualifications – Assistant Outlet Manager (Hotel)
Education

Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
Sound knowledge of Food & Beverage Operations.

Experience
Minimum 3-5 years of experience in Food & Beverage or Restaurant Operations within the hospitality industry.
Previous experience in a supervisory role, such as Supervisor, Team Leader, or Assistant Manager.
Experience in team management, staff scheduling, and cost control.

Skills & Competencies
Strong leadership skills with the ability to effectively manage and motivate a team.
Excellent customer service and guest relations skills.
Strong communication and coordination abilities.
Ability to resolve operational issues and handle guest complaints professionally.
Knowledge of food and beverage cost control principles.
Ability to analyze sales performance and prepare operational reports.
Good understanding of food safety, hygiene, and sanitation standards (HACCP/Food Safety).
Proficient in Microsoft Office applications and POS systems.

Personal Attributes
Strong service-oriented mindset.
Highly responsible and able to work effectively under pressure.
Detail-oriented and well-organized.
Positive attitude and strong teamwork skills.
Flexible to work shifts, weekends, and public holidays as required.