Job Detail

We are seeking an organized, data-driven E-Commerce & OTA Specialist to manage online room distribution and maximize platform performance across our hotel portfolio. Your focus will be operational execution—optimizing OTA listings, managing channel managers, and driving online sales.

Key Responsibilities

OTA Management: Optimize profiles, content scores, and imagery across Booking.com, Agoda, Expedia, etc.

Inventory Control: Manage channel managers to maintain 100% parity and prevent overbookings.

Rate Execution: Monitor Phuket market trends to implement tactical daily rate adjustments and seasonal promotions.

Data Tracking: Prepare concise weekly/monthly performance reports on rooms sold and booking trends.

Visibility Ranking: Track and improve OTA visibility metrics to keep our properties on the front pages.

Qualifications

Experience: Background in Hotel Reservations, Front Office, or Guest Relations. (Direct OTA specialist experience is a plus, but we are happy to train the right candidate with strong foundational hotel knowledge).

Technical Savvy: Comfortable with computers, quick to learn backend software, and basic proficiency with Excel/Google Sheets.

Languages: Fluent Thai and functional professional English to coordinate with platform support teams.

Traits: Eager to learn, sharp attention to detail, and highly organized.