Job Detail

Bounty is a service technology platform in Phuket. Through its online service, customers find and book local services: tours and island trips, boat and yacht charters, activities and entertainment, transfers, rentals and accommodation. Bounty works directly with Thai partners — tour and activity operators, property management companies, owners and hotels — and handles the booking, payment and coordination with each partner on behalf of the customer.

Company Bounty Thai Co., Ltd.
Business Online booking and sales of tourism, entertainment and accommodation services in Phuket
Customers International travellers and residents of Phuket
Partners Thai tour and activity operators, property management companies, owners and hotels
Office 5/10 Moo 5, Rawai, Mueang Phuket, Phuket 83130

PURPOSE OF THE ROLE
The Operations Manager keeps daily operations running from the office: maintains the CRM, communicates with Thai partners and makes sure no request, document or next step falls through the cracks. This is an office-based operational role with direct work with management.

KEY RESPONSIBILITIES
– Maintain the CRM: partner records, deal and request statuses, contact history.
– Communicate with Thai partners by phone, LINE, email and messengers in Thai and English.
– Process incoming requests and route them to the right people.
– Follow up with partners on documents, confirmations and next steps.
– Keep spreadsheets, documents and the partner database up to date.
– Use AI tools for translation, drafting messages, summaries and reports.
– Prepare regular operational updates for management.
– Handle general office administration.

MUST-HAVE REQUIREMENTS
– Thai national.
– Fluent Thai; good spoken and written English.
– Confident PC user (Google Workspace / Microsoft Office).
– Hands-on experience with CRM systems.
– Confident user of AI tools (ChatGPT, Claude or similar).
– Attention to detail and accuracy with data.
– Organized and responsible; able to run several tasks at once.

PREFERRED BACKGROUND
Nice to have — one or more of the following:
– Operations, admin or coordinator experience.
– Real estate, hospitality or tourism background.
– Booking.com, Airbnb, Agoda, Trip.com or similar platforms.
– Russian, Chinese or other languages.

PERSONAL QUALITIES
– Structured and disciplined.
– Polite, clear communicator.
– Proactive; does not wait for reminders.
– Quick to learn new tools.
An organized Thai professional with good English who keeps the CRM clean, stays in touch with partners and closes every open item. Comfortable with technology and AI, and works independently within a clear process.

CONDITIONS
Location Rawai, Phuket
Format Full-time
Salary 30,000 THB / month
Work mode Office-based
Working hours 10:00–18:00
Team International team; direct work with management
Growth Expanding responsibilities as the candidate proves themselves
Probation period 1–3 months