Job Detail

* Has at least 1–2 years of relevant experience.
1. Maintain administrative organization including typing, filing, correspondence, and distribution of incoming mails and faxes.
2. Coordinate and arrange special requests for the General Manager, including room reservations, limousine pick-ups, airline and travel arrangements, and VIP handling as required.
3. Manage and monitor the General Manager’s schedule, appointments, meetings, and training to ensure deadlines and timings are met.
4. Handle incoming calls, enquiries, and visitors, obtain relevant information, and either address matters directly or refer them to the appropriate personnel.
5. Prepare, record, and distribute Minutes of Meeting as assigned, and maintain daily tracing files with systematic follow-up.
6. Maintain a computerized database of reports, correspondence, and documents with an organized follow-up system.
7. Handle official correspondence including regret letters, guest complaints, enquiries, confirmations, contracts, and references.
8. Provide administrative and operational support to executives and associates, including cooperation and assistance when executives are away from the office.
9. Administer the General Manager’s office and ensure it is maintained in proper working condition.
10. Act as an interpreter and translator when necessary.
11. Prepare timesheets and maintain leave records for the Executive Committee.