Job Detail

Qualifications

Bachelor’s degree in Hospitality Management or related field; relevant vocational qualifications may be considered with strong experience

Minimum 5–7 years of housekeeping experience in luxury hotel or resort operations, including at least 3 years in a managerial or supervisory role

Proven responsibility for managing room and public area cleanliness, presentation standards, and turnaround times in high-end properties

Demonstrated capability in planning and overseeing daily operations, scheduling, inventory control, budgeting, and cost management for linens, amenities, and cleaning supplies

Experience in establishing, implementing, and maintaining housekeeping standards and SOPs, including room inspection procedures and quality audits

Strong focus on training and developing housekeeping teams, with an emphasis on service mindset, grooming standards, safety, and hygiene

Ability to collaborate effectively with Front Office, Engineering, Laundry, and other departments to ensure smooth operations and timely room readiness

Experience in pre-opening, including set-up of operating supplies, room standards, and cleaning protocols, is an advantage

Proficient in Thai and English, both spoken and written

Competent in MS Office and hotel/housekeeping systems, with strong organizational skills, follow-through, and attention to detail