Job Detail

About the Role:
We are seeking a proactive, guest-focused professional to manage OTA bookings, ensure exceptional guest experiences, and oversee villa maintenance. This role is key to delivering seamless stays and maintaining high standards at our luxury villa.

Key Responsibilities:
- Manage OTA listings (Airbnb, Booking.com, Agoda) with accurate rates, availability, and promotions

- Respond to guest inquiries, coordinate check-in/out, and provide concierge services

- Supervise property maintenance, coordinate repairs, and liaise with contractors

- Monitor guest feedback and ensure high satisfaction levels

Qualifications:
- Experience in hospitality, vacation rental, or property management

- Strong communication and customer service skills

- Organized, proactive, and problem-solving mindset

- Familiarity with villa systems and basic maintenance a plus

- Must have their own transportation

- Fluent in English; additional languages are a bonus

Why Join Us:
- Opportunity to work in a luxury villa environment in Phuket

- Engage with international guests and provide memorable experiences

- Dynamic, hands-on role with variety in operations, hospitality, and property management

Salary Range 20,000-25,000 baht/month