Job Detail

Key Responsibilities - Sales Coordinator

1. Sales Support & Order Management
• Receive and process customer orders and sales team requests.
• Verify product availability, pricing, and discount structures according to company policies.
• Prepare Quotations and other sales documents.
• Track order status from placement to delivery and ensure timely completion.
• Coordinate with the stock controller team regarding product preparation and shipment schedules.
• Maintain organized and accurate sales documentation.
• Coordinate with the finance team to prepare receipts, invoices, and payment-related documents, ensuring all sales transactions are properly recorded.
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2. Customer Coordination
• Provide basic product information, specifications, and availability.
• Respond to customer inquiries via phone, email, and Line Official Account.
• Handle product claim/return cases by collecting information, preparing documents, and coordinating with the stock controller team.
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3. E-Commerce & Online Marketplace Support
• Upload products and update listings on Shopee, Lazada, and the company website.
• Ensure online stock levels match actual inventory.
• Respond to customer inquiries on online channels and support marketplace operations.
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Requirements
• Advanced in Microsoft Excel and able to use office tools effectively
• Basic English communication skills (reading/writing emails).
• Highly detail-oriented with strong organizational skills.
• Ability to multitask and work well within a team.
• Knowledge of marine, outdoor, or safety equipment is an advantage.
• 1–3 years of experience in Sales Coordinator, Admin Sales, or a related role (preferred).

Benefits
• Salary Negotiable
• Social Security from the probation period
• 5 Working days with 2 days-off (Mon – Fri, 08.00 – 17.00)
• Public Holiday 15 Days/Year
• Annual Leave
• Monthly commission
• Transportation Allowance
• Expense Allowance