Job Detail

The Assistant Director of Sales, Clinique La Prairie Phuket supports the commercial performance of the Phuket property across its full portfolio of longevity programs, medical offerings, stay packages, and ancillary services.

This leadership role supports the development and execution of a multichannel sales strategy spanning both B2B and B2C, with a clear commercial focus on driving qualified demand, occupancy, program uptake, and revenue for the Phuket property.

The position works closely with the property’s commercial leadership and General Manager, as well as with HQ Sales, Marketing, Medical, and Operations teams, to execute commercial initiatives across key feeder markets.

The ideal candidate is a hospitality sales professional with a strong luxury hospitality background, combined with the commercial capability and relationship-building skills required to represent and sell high-value, science-led longevity experiences.

Key Responsibilities
Strategic & Commercial Support
Support the development and execution of the commercial strategy for Clinique La Prairie Phuket, translating commercial priorities into actionable sales initiatives.
Assist in implementing a multichannel sales strategy across B2B and B2C, supporting a balanced demand base across leisure, longevity, medical, and corporate segments.
Contribute to the annual commercial plan, segment-level targets, market priorities, and sales activities in alignment with the property and HQ commercial direction.
Identify business opportunities and market trends that can contribute to revenue growth and strengthen the property's positioning within key feeder markets.
Team Leadership & Management
Support the leadership, development, and day-to-day management of the property sales team.
Assist in setting individual and segment-level sales targets, monitoring performance, and providing coaching and guidance to team members.
Coordinate sales activities across key international feeder markets to ensure consistent representation and positioning of Clinique La Prairie Phuket.
Support a high-performance sales culture focused on accountability, collaboration, and commercial results.
B2B Sales & Partnership Development
Develop and maintain relationships with luxury travel agencies, travel advisors, tour operators, DMCs, corporate partners, family offices, and medical referral channels to generate qualified demand for Phuket.
Identify and develop new business opportunities and strategic partnerships aligned with Clinique La Prairie brand standards and commercial objectives.
Support partnership initiatives, brand collaborations, trade activities, and account-development plans.
Represent Clinique La Prairie Phuket at relevant trade shows, roadshows, sales calls, networking events, and industry events in priority feeder markets.
Maintain strong relationships with key accounts and continuously identify opportunities to grow account production.
B2C Sales & Direct Demand
Support direct-to-consumer sales of longevity programs, medical offerings, and stays, working closely with reservations and advisory teams to convert high-value individual guests.
Work closely with HQ and property Marketing teams to convert brand and demand-generation activities into direct bookings and program uptake.
Build and maintain relationships with returning guests, high-net-worth individuals, and prospective clients to support repeat and referral business.
Ensure prospective guests receive timely, professional, and personalized commercial follow-up consistent with Clinique La Prairie service standards.
Sales Performance & Revenue Growth
Contribute to revenue growth across the Phuket portfolio, including longevity programs, medical services, stay packages, and ancillary offerings.
Monitor sales performance, market trends, competitor activity, and demand patterns across key feeder markets.
Maintain accurate sales pipelines, account activity, forecasts, and commercial reports.
Support regular analysis of sales results and recommend actions to improve conversion, account production, and revenue performance.
Assist commercial leadership with budgeting, forecasting, and sales performance reviews.
Cross-Functional Collaboration
Work closely with the General Manager, HQ Sales, Marketing, Medical, Operations, Reservations, and other relevant teams to ensure alignment between commercial activities and the guest journey.
Support pre-opening and ongoing commercial activation of the property, including roadshows, sales missions, activation events, familiarization activities, and KOL engagement.
Coordinate closely with Reservations and Operations to ensure a seamless handover of confirmed business and protect both guest experience and commercial integrity.
Ensure accurate and timely communication of relevant guest, account, and commercial information across departments.
Act as a key point of support for commercial initiatives and special projects as required.
Qualifications
Minimum 7–10 years of experience in sales or commercial roles, primarily within luxury hospitality, with previous supervisory or management experience; exposure to wellness, longevity, or medical tourism is a strong advantage.
Strong hospitality background with a solid understanding of luxury resort commercial dynamics, including accommodation, programs, packages, and ancillary revenue.
Demonstrated experience in B2B and B2C sales, account management, and business development.
Experience working with international feeder markets and managing relationships with luxury travel trade partners.
Strong commercial network across luxury travel, UHNW, corporate, and partner ecosystems relevant to APAC and international markets is an advantage.
Strong commercial acumen with experience in forecasting, account planning, pipeline management, and sales performance analysis.
Excellent interpersonal, negotiation, presentation, and relationship-management skills.
Ability to work effectively with multiple stakeholders across property, regional, and corporate teams.
Fluent in English; additional languages relevant to Phuket's key feeder markets are an advantage.
Highly organized, proactive, results-oriented, and comfortable working in a dynamic international luxury hospitality environment.
Ability and willingness to travel domestically and internationally as required for sales activities.
Education
Bachelor's degree in Hospitality, Business Administration, Marketing, Sales, or a related field.
A Master's degree or relevant professional qualification is an advantage.