Job Detail

Main Duties & Responsibilities
 Monitoring system use and security
 Training coordination for existing/new staff (users only).
 Apply system upgrades.
 Analysis of system problems, rectify errors (seek external assistance if required).
 Monitor systems procedures used recording in daily log if necessary and revise where appropriate.
 Compile monthly system performance reports.
 24 hour Front Office system support on an “on call” basis (both consistently on call).
 Monitor charges for hardware/software maintenance.
 Assist users in making the best use of the information that is available.
 Maintain integrity of data on system ensuring the Daily Backup was completed successfully.
 Coordinating needs to Departments, i.e. reporting, system use.
 Creating parameter reports for individual departments.
 Liaison with software and hardware vendor i.e. software maintenance, support and hardware installed.
 Maintain hardware/software including all UPS, maintenance agreements and monitor costs on an ongoing basis.
 Correct system software/hardware + UPS problems/faults.
 Ensure adequate supplies of DP consumables (e.g. ribbons, computer paper etc.)
 Maintain detailed log of all IT equipment (i.e. serial numbers, make, model, what software is on each computer, etc.)
 Perform other duties related as assigned by Manager, IT