“Join Us, for A New Experience Every Day”

Position : Reservation Officer

Job Detail
Key Responsibilities
• Receive and process reservations via phone, email, website, and online travel agencies (OTAs).
• Enter and update booking details in the hotel system (e.g., Opera PMS).
• Provide accurate information about room types, rates, promotions, and hotel facilities.
• Coordinate with Front Office, Sales, and Housekeeping regarding room availability and special requests.
• Handle booking modifications, cancellations, and payment guarantees.
• Prepare daily arrival lists and reservation reports.
• Upsell rooms and hotel services to maximize revenue.
• Maintain good relationships with travel agents and corporate clients.


Qualifications
• Bachelor’s degree in Hospitality Management or related field (preferred).
• Experience in hotel reservations or front office is an advantage.
• Good communication skills in English (additional languages are a plus).
• Familiar with hotel reservation systems (e.g., Opera).
• Strong attention to detail and service-minded attitude.


Department:
Front Office
Quantity:
1 อัตรา
Degree:
Unknown
Working Time:
งานประจำ
Salary:
10,000-15,000 บาท
Contact Name:
HR Dept.
Email:
Phone:
076427507
Post Date:
03 Mar 26

Benefit

We offer the following benefits:
•Attractive Salary Offered
•Service Charge
•2 Duty Meals per day
•Public Holiday 15 days + Special Day-Off Birthday
•Annual Leave 6-24 days (by service year and level)
•Uniform & Laundry Service
•Health & Life Group Insurance
•Daily Transportation from Hotel and Takuapa Town
•Wedding Gift
•Marriage Leave
•Hotel Clinic
•Healthy Award
•Dormitory
•New Child Birth Gift
•Annual Medical Check-up
***Interested Applicant Please Contact : Human Resources Department***

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ROBINSON Khaolak

9/9 หมู่ที่ 1 ต.คึกคัก อ.ตะกั่วป่า จ.พังงา 82220

Contact: HR Dept.

Tel: 076427507

Email: [email protected]

Email: [email protected]

Website: www.robinson.com

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