Koyao Island Resort and 9 Hornbills Tented Camp

Hotel Reservation/Front Office
Koyao Island Resort & 9 Hornbills Tented Camp is now hiring Hotel Reservation Supervisor

Koyao Island Resort & 9 Hornbills Tent Camp is located on Koh Yao Noi in the famous archipelago of Phang Nga Bay in southern Thailand. Remote, yet easily accessible, we are surrounded by secluded beaches, rain forests and uninhabited islands in a place where mass tourism and hotels are far away and the original Thai hospitality has free reign.

Job Responsibilities;
- Supervises the reservations team, including, but not limited to: scheduling, training, coaching and reviewing the Reservation Associate’s performance.
- Maintains all elements of the reservations system to ensure information is accurate and up-to-date.
- Maximizes room revenues by utilizing techniques to maximize occupancy and average rate, including regular analysis of hotel competitive set.
- Ability to use all PMS systems to the fullest extent to retrieve necessary information online.
- Verifies that all reservations are input correctly into the system, including billing information.
- Continually monitors all pertinent travel related websites and OTA’s to ensure competitiveness in both availability and price; communicates information to supervisor as needed.

Qualifications;
- Strong written and verbal communication skills
- Strong telephone and computer etiquette
- Excellent interpersonal and customer service skills
- Demonstrates a calm and professional manner at all times
- Fluent in English (Can understand Thai is a plus)

Apply now by sending your CV and personal references to [email protected]

Email: [email protected]

Email: [email protected]