รายละเอียด

1. Review and analyze the weekly report, requisitions, purchase orders, and other performance. Prepares monthly report to contain recommendations for corrective actions, when and where necessary.
2. Anticipate and forecast, monthly and daily, volume of business taking into consideration hotel occupancy, banquets, seminars, hotel functions, V.I.P.’s and special requests.
3. Maintaining Food & Beverage product, service standards and procedures.
4. Co-ordinate with the different Food and Beverage outlets of the hotel, to ensure efficient wine service in all outlets and events.
5. Maintain a friendly and professional manner with all guests.
6. Conduct the training of all employees in order to maintain and improve standards of wine service.
7. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
8. Communicate with other departments to ensure a supporting team of professionals.
9. Check the daily wine consumption, ensuring that consumed beverages at the bar outlets are immediately replenished and maintains or improved budgeted beverage cost.
10. Serves guests actively wines in the restaurants.
11. Inform to staff of relevant up-coming wine promotions.
12. Maintain good working atmosphere and teamwork spirit.
13. Make written report of all accidents or damages.
14. Respond properly in any hotel emergency or safety situation.
15. Promote good public relations and handle complaints of concerns of guests.