รายละเอียด

Key Responsibilities

Communications Coordination
(Primary Area of Responsibility)
● Coordinate the production, publication and distribution of the Manta Weekly electronic newsletter, and support the coordination of other school publications as required.
● Gather content, updates and announcements from departments across the school.
● Review communication content for accuracy, clarity, consistency, grammar, spelling and adherence to school communication standards before publication.
● Coordinate with departments to ensure communication, event and calendar deadlines are met.
● Draft and publish whole-school announcements, reminders and community updates.
● Coordinate and publish internal and external communication content through approved school communication channels.
● Publish and maintain content across approved school communication platforms.
● Draft and coordinate parent and staff communications as required.
● Coordinate communications through Parent Ambassador channels in collaboration with the Lead Parent Ambassador.
● Promote upcoming events, workshops, sign-ups and community initiatives through school communication channels.
● Monitor and manage the communications inbox, responding to enquiries or directing them to the appropriate department.
● Ensure communications align with UWC Thailand's brand guidelines, tone of voice and communication standards.

Event Coordination & Support
(Secondary Area of Responsibility)
● Provide communication and coordination support for school events and activities throughout the academic year.
● Coordinate venue bookings and event scheduling processes.
● Liaise with Operations, Facilities, IT and other support teams regarding event requirements.
● Support event promotion, registration processes and attendee communications.
● Coordinate event signage and communication materials where required.
● Assist with workshop recordings and the publication of event resources.
● Support post-event communications and follow-up activities.
● Support the coordination of event logistics, communications and operational requirements as required.
● Maintain event planning resources, templates and coordination documents.

Note: Event owners remain responsible for event budgets, purchasing, procurement requests, financial approvals and overall event ownership.

Calendar Coordination
(Secondary Area of Responsibility)
● Coordinate and maintain the Whole School, Primary and Secondary calendars in collaboration with departments across the school.
● Support departments in identifying suitable dates for events and activities.
● Monitor calendars for scheduling conflicts and operational feasibility.
● Ensure calendar entries contain accurate information, including event details, locations, audiences and contact persons.
● Coordinate calendar updates with departments and operational teams.
● Support visibility of events and activities across the school community.

Note: Athletics and Boarding calendars remain the responsibility of their respective departments. This role provides coordination and visibility support where required.

Community Engagement
(Supporting Area of Responsibility)
● Support the planning, promotion and delivery of community engagement initiatives.
● Assist with New Family Orientation, Parent Workshops, Parent Coffee Mornings and other parent engagement activities.
● Support communication and promotional activities related to Manta SPA initiatives.
● Assist with Open Days and other community-facing events.
● Coordinate communication and logistical support for community celebrations, festivals and school-wide initiatives.
● Support communication and engagement activities that contribute to parent retention and community connection.
● Support the visibility and promotion of activities that strengthen community engagement and school culture.

Website & Parent Portal Management
(Supporting Area of Responsibility)
● Support the maintenance and updating of website and Parent Portal content to ensure information remains accurate, relevant and up to date.
● Publish workshop resources, presentations, recordings and supporting materials.
● Support the publication of community updates, event information and announcements.
● Coordinate updates to staff profiles, staff directory information and joiner/leaver communications.
● Assist with maintaining consistency and accuracy across parent-facing communication platforms.

Additional Responsibilities
● Undertake other reasonable duties and responsibilities, consistent with the role and level of the position, as requested by the Head of Student Acquisition & Retention, Head of Marketing and Communications, or other members of the School Leadership Team.
● Contribute positively to the wider life of the school and support school-wide initiatives as required.

Required Qualifications and Skills
Qualifications
● Bachelor's degree or equivalent qualification in Communications, Marketing, Public Relations, Business Administration, Event Management, Education or a related field.
● Minimum of two years of relevant professional experience in communications, marketing, customer service, events, education, hospitality or a related field.
● Fluent English speaker with excellent written and verbal communication skills.
● Experience using Google Workspace applications, including Gmail, Drive, Docs, Sheets and Calendar.
● Experience using Canva or similar design platforms to create simple communication, promotional and event-related materials.
● Experience working with content management systems, website platforms or email communication tools is an advantage.
● Experience working in an international school environment is desirable but not essential.

Skills
● Excellent verbal and written communication skills, with strong attention to detail, proofreading and accuracy.
● Strong organisational skills with the ability to manage multiple priorities and deadlines.
● Strong project coordination skills with the ability to manage multiple tasks, stakeholders and deadlines simultaneously.
● High attention to detail and commitment to accuracy.
● Strong interpersonal and relationship-building skills.
● Ability to communicate effectively with parents, students, staff and external stakeholders.
● Ability to exercise sound judgement and professionalism when communicating with parents, staff and external stakeholders.
● Confidence in coordinating projects involving multiple departments and contributors.
● Ability to work independently while contributing positively to a team environment.
● Strong problem-solving skills and a proactive approach to identifying and resolving issues.
● Demonstrated commitment to providing a high standard of customer service and support to parents, students, staff and external stakeholders.
● Confidence using technology and willingness to learn new systems and platforms.
● Ability to maintain confidentiality and exercise discretion when handling sensitive information.