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KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done. Anantara team members always find new ways to look after the business, their guests, and their fellow team members. Within this, the key responsibilities for this position are:

Planning and Organising

— Participate in preparation of the hotel'strategic and marketing plans.Work with F&B Revenue to prepare the Food and Beverage Department budget.

— Ensure that all Anantara Resorts Food & Beverage operating and MQS Standards are being adhered to.

— Keep aware of all new trends, systems, practices and equipment in Food and Beverage.

Operations

— To be aware of the best external competitor offerings in the local market, and to continually work with team members to improve our own offerings with the goal of being the best in the market for creativity, service, choice, and value for money.

— Directly responsible for all Restaurants, ensuring a smooth running, profitable operation within the framework of the Hotel.

— Supervise the functioning of all Food and Beverage team members, facilities, sales and costs, to ensure maximum departmental profit is achieved.

— Take personal responsibility for maximizing quality levels of product and service, and guest satisfaction.

— Attain high sanitation standards throughout the Food and Beverage operation by enforcing Anantara’s Sanitation Checklist.

— To ensure that everyone in the departments is properly looking after all hotel property and facilities.

— To ensure that departments conduct a maintenance inspection on a monthly basis.

— To supervise and co-ordinate pricing and preparation of menus, beverage and wine lists, and liaise with local suppliers.

— To set expectations and hold food and beverage leadership team accountable for demonstrating desired service behaviors.

— To review financial reports and statements to determine how Food and Beverage is performing against budget.

— To make recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.

— To work with food and beverage revenue and leadership team to determine any areas of concern and develop strategies to improve financial performance.

— To establish challenging, realistic and obtainable goals to guide operation and performance.

— To identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.

— To monitor the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.

— To ensure cash control and liquor control policies are in place in food & beverage outlets and followed by all related team members.

— To work with Cost control to focus on maintaining profit margins without compromising guest satisfaction.

Administration

— Provide guidance and direction to subordinates, including setting performance standards and monitoring performance

— Coach and support food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).

— Hire food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

— Set goals and expectations for direct reports using the performance review process and holds team members accountable for successful performance.

— Bring any team members issues to the attention of People and Culture as necessary.

— Identify the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

— Review findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.

— Empower team members to provide excellent guest service.

— Above all, to lead by example through hands on approach to motivate our team members to excel.

Link for Apply : https://minor.wd102.myworkdayjobs.com/th-TH/Careers/job/%E0%B8%A0%E0%B8%B9%E0%B9%80%E0%B8%81%E0%B9%87%E0%B8%95%2C%E0%B8%9B%E0%B8%A3%E0%B8%B0%E0%B9%80%E0%B8%97%E0%B8%A8%E0%B9%84%E0%B8%97%E0%B8%A2/Director-of-Food---Beverage_JR115964/apply/applyManually?q=Anantara%20mai%20khao%20&Business_Unit=aad9f66d5e7f1018d61630cb61990000