รายละเอียด

JOB DESCRIPTION

Position: Public Area Attendant
Department: Housekeeping

Key Responsibilities
Clean and maintain guest rooms, public areas, hallways, restrooms, and other assigned areas as required.
Clean and maintain restaurants, banquet halls, function rooms, and other public areas.
Sweep and vacuum carpets, rugs, and upholstered furniture.
Empty ashtrays, waste bins, and other designated receptacles as required.
Dust, clean, and polish furniture, fixtures, and metal surfaces.
Vacuum and polish elevators and ensure they are clean and presentable at all times.
Keep the hotel entrance and surrounding areas clean and free from litter and debris.
Clean rugs, carpets, and upholstered furniture using appropriate cleaning equipment and chemicals.
Wash walls and ceilings, move and arrange furniture, and turn mattresses when required.
Sweep, mop, scrub, wax, and polish floors according to the required cleaning standards.
Collect and replenish linen supplies in designated floor linen closets.
Maintain and keep housekeeping carts clean, organized, and properly stocked.
Remove and dispose of waste collected by Room Attendants in accordance with hotel procedures.
Attend daily briefings regarding functions, events, and special activities held in the hotel.
Perform daily assigned cleaning duties in public toilets, elevators, back-of-house areas, terraces, and other designated areas.
Clean, maintain, and properly store all equipment used on a daily basis.
Follow special cleaning schedules and instructions assigned by the Housekeeping Control Desk or Supervisor.
Report any maintenance issues, defects, or damages to the Supervisor or Housekeeping Desk immediately.
Comply with the hotel's Lost and Found policy and procedures.
Assist and provide appropriate information to guests in public areas when required.
Maintain good knowledge of hotel facilities, operating hours, restaurants, shops, function rooms, and other guest services.
Maintain appropriate inventory levels in Housekeeping closets and report shortages to the Supervisor.
Place appropriate caution or wet-floor signs whenever required to ensure guest and employee safety.
Follow all departmental policies, procedures, standards, and hotel regulations.
Take responsibility for the proper use, cleanliness, and upkeep of all equipment, including vacuum cleaners, trolleys, and scrubbing machines.
Maintain a cleaning schedule for assigned areas and ensure all tasks are completed according to the required standards.
Perform scheduled spring cleaning and deep-cleaning duties in assigned areas.
Enter offices or restricted areas only when authorized and when required for maintenance, pest control, carpet shampooing, or other approved activities.
Perform any other duties and responsibilities as assigned by the Supervisor or Management.