รายละเอียด

Job Scope: for customer service
• Greeting the customer and support as Receptionist.
• To answer all incoming calls, what app calls, re-direct call as appropriate and take adequate messages and handle caller’s inquiries as requested.
• Handle all the inbound and outbound calls for Customer properly and promptly in the operation center.
• To answer daily mails and collection of daily mails from letterbox every day.
• Follow up with customer request within specific time frame and up to good quality standard
• Understand customer needs and provide comprehensive solution, enabling the customer to enjoy the professional service Delivery of quality service to meet the productivity benchmark and service standard
• Provide excellent and high-quality customer service to customers via phone, email, and/or chat
• Coordinate with other departments properly to find comprehensive solutions to customers
• You will report Daily income invoices to the accounting
• Learning new skills in Wellness, Medicine, Aesthetics, Anti-Aging, and Physical Therapy.
Qualification & Skills requirement
• Bachelor’s degree in any field
• At least 3 years of experience as a receptionist
• Experience in a medical clinic and wellness business is an advantage
• Customer-oriented mindset with good telephone manners
• Proactive, eager to learn, able to work under pressure, pleasant personality
• Appropriate computer skills for work
• Good English communication skills
• Ability to work well as part of a team
• Positive outlook and outgoing personality
• Flexibility, strong problem-solving skills and multi-tasking ability