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Join Our Team at Lost Horizon Resort
Lost Horizon Resort, the newest member of Our Jungle Group, opens at the end of this year with 20 private villas and a central clubhouse.

We are looking for a Front Office Manager who is ready to combine leadership with hands-on service in a small, close-knit team. This role is key to setting up and running our Front Office operations in a remote location.

What You’ll Do
• Support the team in setting up the Front Office operation, including systems, procedures, and service standards.
• Personally welcome guests and manage daily Front Office operations.
• Handle check-in/out, reservations, and billing with accuracy.
• Supervise and train a small Front Office team
• Work with Cloudbeds PMS (or similar)
• Coordinate with housekeeping, F&B, and tours for seamless service.
• Take ownership of guest relations, ensuring quick and professional problem-solving.
• Prepare daily reports and communicate closely with management.

What We’re Looking For
• 2–3 years of Front Office experience, including at least 1 year in a supervisory role.
• Hotel pre-opening expereince of advantage
• Strong English communication skills (spoken & written).
• Leadership, adaptability, and problem-solving skills.
• Knowledge of PMS systems (Cloudbeds or similar) and ability to set up FO processes.
• A guest-oriented mindset with a willingness to work hands-on.
• Resilience to live and work in a remote location.
• Hotel opening experience is an advantage.
• Thai National

Be part of a resort where teamwork, community, and unforgettable guest experiences come first.