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Laguna Resort & Hotels

Email:
Tel: 076362300

Real Estate, Land

Position : Hospitality Executive - Night Shift

Job Detail

Job Purpose:

The Rental Operations Night Shift Associate is responsible for managing and supporting guest and resident needs during overnight hours. This includes handling late check-ins, resolving urgent guest requests, ensuring property safety, and coordinating with on-duty Engineering and Security as needed. The role ensures high levels of service are maintained even during non-peak hours.

Key Result Areas:

1. Operational Excellence - Handle late check-ins, check-outs, and guest arrivals. Provide concerns professionally, ensuring a positive resolution and a pleasant stay experience.
2. Tenant Satisfaction - Support the team in resolving complaints and addressing member ensuring a clean, safe, and well-maintained environment.
3. Property Management - Oversee the overall upkeep and functionality of unit facilities,
4. Compliance & Risk - Ensure all operations comply with local laws, safety regulations, and company policies to minimize risk and liability.
5. Sustainability - Implement energy-efficient and environmentally responsible maintenance practices to support sustainability goals.

General:

Responsible for overseeing rental operations during the night. Ensures smooth check-in/check out processes, responds to guest or tenant requests, coordinates with relevant departments for urgent issues, and maintains safety and service standards overnight.

Key Qualifications:

1. Experience in hospitality, property management, or customer service (preferred).
2. Excellent problem-solving skills with the ability to resolve member concerns promptly and effectively.
3. Strong 'communication and interpersonal skills, with the ability to engage effectively with team members and members.
4. Able to work night shifts, weekends, and holidays. 5. Ability to work under pressure and manage emergency situations with composure and efficiency.

Department:

Lifestyle Services

Quantity:

1 อัตรา

Degree:

Bachelor’s Degree

Working Time:

งานประจำ

Salary:

ตามตกลง

Contact Name:

Human Resources Department

Phone:

076362300

Post Date:

22 Jan 26

Benefit

• 2 Days Off per Week
• Duty Meal at Associate Cafeteria
• Uniform & Laundry
• Associate Bus with air-condition
• Annual Year End Bonus
• Group life & Health Insurance
• Outpatient Medical Fee (10% of annum salary)
• Annual Health Examination
• Laguna Central Clinic
• Provident Fund (5% of basic salary)
• Associates Saving Co-Operative
• Long Service Award
• Complimentary Stay at Hotels in the Group

Job Apply

If you think you are a high-calibre candidate with the right attitude, please submit your CV with photograph and expected salary to Human Resources Department

Call for more information: 076-362300 ext. 1002

Apply via: https://www.careers-page.com/lagunaphuket

สมัครได้ที่ช่องทาง https://www.careers-page.com/lagunaphuket

Please be informed that only short-listed candidates will be notified.