Web Connection

Responsibilities:
- Work closely with clients, Web Services Team, Sales Team and Accounting Team to complete projects
- Plan and schedule project timelines, aid in creating, information, and implementing project work plans, revising plans details based on client needs
- Manage time and resources correctly to deliver upon deadlines and in good quality
- Support & coordinate with team and clients for website design services and any issues that may occur
- Support clients on Channel Manager, Booking Engine, Property Management System and coordinate to fix any issues that may occur
- Be proactive with customer care and regularly review services to ensure the client’s needs are fully met

Qualifications:
- Thai national only
- Bachelor's degree in hospitality or related fields
- Positive attitude towards teamwork and cross-functional cooperation
- Service-minded
- Able to work independently as well as part of a team
- Strong technical aptitude and problem solving skills
- Excellent spoken, written and listening English language skills
- Ability to work under pressure
- Ability to work overtime when needed
- Ability to drive and has a driver’s license, and to travel some time
- Experience in a customer support/hotel reservation role or similar, or OTA experience is a plus
- Some knowledge of hotel reservations and distribution systems is a plus
- Background in the hotel and/or online travel industry is a plus
- Experience in managing website CMS, Channel Manager back-end and Booking Engine back-end is a plus

Email: [email protected]