รายละเอียด

E-commerce Manager & Revenue Manager


- Driving the sales performance of the e-commerce platform
- Managing and executing promotional campaigns
- Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
- Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
- Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment
- Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through, and offering code performance
• Create, present and implement a revenue and online sales strategy
• Monitor and adjust the strategy on a regular basis
• Identification of opportunities for incremental revenue through analysis of different
market segments and distribution channels
• Analyze results and make recommendations to partner hotels
• Troubleshoot, support and correct connectivity issues
• Contact for the hotels around all concerns of online distribution
• Set up new hotel content including adding properties to OTA’s: room types, rate
categories, descriptions, images, features, policies and availability across all approved
channels as applicable
• Update hotel content on all contracted channels as needed